Distributor Services
Stone
equipment technical services
Where technology
meets customer service.
Shop Owners CLICK HERE!
I
am a professional on the phone and in the field. I show up
on
time and work efficiently to complete the job in a timely manner.
Here
are a few advantages of using Rollin' Stone
- No
constant labor burden
- No
benefits burden
- Tax
benefits
- Fast,
honest & reliable
- Customer
follow-up
- 15
years of hands-on service
- 20
years of customer service
- Short
notice (dependent on schedule)
- I
arrange all travel (less time required for you)
- Fully
insured
-
Nationwide
coverage
Installation
Many
distributors need a courteous and professional installer with technical
expertise to install the highly sophisticated equipment of
today.
I can do just that! I feel that my experience in customer
service
is just as important as any other area because when in the field, I am
the company that I represent. I am confident that I can treat
your clients with the respect, professionalism & courtesy that
they
deserve and you expect.
Field
Service
I
have over 15 years of experience in troubleshooting, repairing,
designing & building manufacturing & industrial
equipment. The bulk of my education and experience has been
with
electronics and controls. However, my experience includes mechanical,
hydraulics, pneumatics & robotics. If it's broke,
I'll fix it!
Training
In
todays competitive market, proper training will make the difference
between a life time client and a one-time purchase. As you
know,
the best equipment in the world is only as good as the training a
customer receives. It also greatly effects the word-of-mouth
advertising that you receive in the market. One or two
additional
hours to clear up any confusion is well worth the investment.
I
will work with the client during training to make sure they understand
how to get the most out of their equipment. Communication is
key. I have excellent communication skills and will represent
YOUR company well while in the field. I understand that while I'm
there, I am YOUR company to the customer and I don't take that lightly.
Customer
Service
Clients
who make substantial investments in equipment expect and demand a high
level of customer service. My entire professional career has
revolved around satisfying customers. Customer service is all about
building relationships. I feel that I have the ability to
help
you build the relationships between your company and your clients that
you desire. Building relationships means building business and solid
customer service provides a "rock-solid" foundation for your company to
grow and prosper.
